FAQ's

• What's the difference between the Mockingbird Single Stroller and the Mockingbird Single-to-Double Stroller?

  In 2019, we launched the Mockingbird Single Stroller, which rapidly became one of the most award-winning full-size models on the market. One request we frequently heard, though, was from parents with two stroller-age children: "I'd love to be able to add a 2nd seat!" So after months of interviews and a meticulous design & engineering process, we created the Mockingbird Single-to-Double Stroller, a version of our original stroller that can expand to two seats.

  To check which stroller model you have, you can look at the product sticker on your stroller frame (it's located above the basket, on the left side of the metal frame when facing the back of the stroller). It will read "Mockingbird Stroller" if it's a Single Stroller and "Mockingbird Double Stroller" if it's a Single-to-Double Stroller.

  
• What’s included with a Mockingbird Stroller?

  All Mockingbird Strollers come with the stroller frame, seat, wheels, canopy, child “bumper” bar, and attachable sunshade.

  Please note, if you're purchasing the two-seat compatible Mockingbird Single-to-Double Stroller, the 2nd Seat Kit is sold separately.

• What are the age and weight recommendations for a Mockingbird Stroller?

  Mockingbird strollers will be ready for you from the moment your child is born, all the way through the last day of their stroller years. We have three modes of compatibility for an infant (listed below), and then once your baby has developed the proper amount of head and neck support (usually around 4-6 months), they'll be ready for the toddler seat, which they can use all the way up through 50 lbs.

  Infant-compatible modes:

  1. Use our Car Seat Adapter to connect your infant car seat to our Stroller

  2. Use our Carriage in place of the stroller seat

  3. Add the Infant Seat Insert into the Stroller's toddler seat, to provide the necessary support for an infant

  If using the Mockingbird Single-to-Double Stroller with two toddler seats at the same time, the weight recommendation is up to 45 lb in each seat.

• What are all the different arrangements for the Mockingbird Single-to-Double Stroller?

  Here are all the positions in which you can use the Mockingbird Single-to-Double Stroller:

  
• Which car seats are compatible with a Mockingbird Stroller?

   The Mockingbird Stroller is compatible with the following car seat models, when using our Car Seat Adapter:

  - Britax (B-Safe 35, B-Safe Ultra)

  - Chicco KeyFit and Fit2 (all infant car seat models)

  - Cybex (Cloud Q, Aton M)

  - Evenflo (Embrace, Nurture)

  - Graco SnugRide (all infant car seat models)

  - Maxi-Cosi Mico (30, Max 30, Max Plus)

  - Nuna (Pipa, Pipa Lite, Lite LX, rx)

  - UPPAbaby Mesa

  If you don’t see your preferred car seat, please contact our Product Specialists at support@hellomockingbird.com for more information.

• What is the size and weight of a Mockingbird Stroller?

  The Mockingbird Single-to-Double Stroller is about 26.5 lb including the frame, seat, wheels, canopy, and basket. It measures about 25.5” at its widest point (wheel to wheel), 40” tall (from wheels to handlebar), and 33” long (from front to back wheel). When folded, the stroller is 34” tall (with the footrest rotated parallel to the floor), 25.5” wide (from wheel to wheel), and 18” deep.

   

  The Mockingbird Single Stroller is also about 26 lb including the frame, seat, wheels, canopy, and basket. It measures about 25.5” at its widest point (wheel to wheel), 41" tall (from wheels to handlebar), and 30.5" long (from front to back wheel). When folded, the stroller is 33.5” tall (with the footrest rotated parallel to the floor), 25.5” wide (from wheel to wheel), and 16” deep.

  
• What materials are used in Mockingbird Strollers?

  Like everything we do, our product materials are selected with safety, functionality, and durability in mind. Our stroller frame is built with anodized aluminum to support a smooth and secure ride. Our handlebar features a leatherette grip and contains no animal by-products (which is true of all Mockingbird products). Our seat and basket are made of heavy-duty nylon, perfect for easy cleanup of any mess (and yes, there will be cleanups!).

• What testing and safety protocols do you follow?

  We meet (and often exceed) the highest governmental regulations set by the Consumer Product Safety Commission (CPSC) and ASTM International, most recently the ASTM F833-15 standard. Additionally, we choose to certify our products with the Juvenile Product Manufacturers Association (JPMA), and submit all of our fabrics and materials to testing for harmful substances such as lead, phthalates, mercury, and cadmium.

• I’m pretty short / tall. Will the handlebar height be comfortable for me?

  Our adjustable handlebar has six positions that make it workable for almost any sized parent. Kindergartners to NBA players welcome.

• How do I use the sunshade?

  Our sunshade is included (for free!) with your stroller, and with magnets to attach to the canopy, you’ll find it’s a breeze to put on and take off. It’s perfect for those extra sunny days. When fully extended, the sunshade keeps the area inside the seat cool and dark, which makes for the best naps. And you can still see the little snoozer in there by lifting up the canopy’s peekaboo window or unzippering the back mesh section.

• What are the benefits of front-locking wheels?

  Imagine pushing a shopping cart over gravel—the wheels would swivel all over the place, and it would be hard to go forward, right?  By using our front-locking levers, you can prevent the wheels from swiveling, so you’ll be able to handle dirt paths, bumpy sidewalks, and even gravel with ease.

• How do I clean the stroller?

  Our stroller materials are purposefully resistant to spills and stains, and should effortlessly wipe clean with a damp cloth and mild detergent if needed. For the easiest care, we recommend using the Seat Liner which can be quickly removed and thrown in the washing machine again and again.